Accessibility

Our hotels are committed to making our facilities, amenities and services accessible to guests with disabilities.  Below is a description of many of the accessible features of the hotel in its public and guest room spaces.


Accessible Public Spaces

  • All restaurants, bars, cafes/lounges
  • Outdoor dining and bars
  • Retail Space
  • Pool and grounds
  • Main hotel entrance
  • Entrance to guestroom hallways
  • Elevator 

Accessible Guest Room Spaces

  • Specified ADA guest rooms and bathrooms 


Website Accessibility  

The Ashbrook Hotel  is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards. 


Conformance status:

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. The Ashbrook Hotel Website contains WCAG 2.0 level AA conforming functionality. Conforming functionality means that efforts were taking during the development of the website to follow WCAG standards. 


Compatibility with browsers and assistive technology:

The Ashbrook Hotel Website is designed to be compatible with the following assistive technologies: 

  • Chrome, Firefox, and Safari browsers on JAWS, NVDA, and VoiceOver screen reader technologies 


Technical specifications:

Accessibility of The Ashbrook Hotel Website relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript  


Limitations and alternatives:

Despite our best efforts to ensure accessibility of The Ashbrook Hotel Website, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below. 


Known limitations for the Website: 

  • Instagram, Facebook, TripAdvisor, OTAs 


Feedback & Contact 

We welcome your feedback on the accessibility of The Ashbrook Hotel Website. Please let us know if you encounter accessibility barriers. Additionally, if you need any assistance or have any questions about the accessibility features of the hotel or require help reserving an ADA accessible, please reach out to us with the contact information below.